findsphere Privacy Policy

Last Updated: July 16, 2026

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Overview

At findsphere, safeguarding your personal information and honoring your privacy is fundamental to how we operate. This Privacy Policy describes the types of data we gather, the reasons we gather it, how it is handled, and the protections we apply when you browse our website, engage with our platform, or buy products from our store. We serve customers throughout the United States and apply this policy uniformly to all visitors and purchasers.

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Information We Collect

When you use our services, we may collect the following categories of personal information:

• Account & Order Data: Your name, email address, shipping address, billing address, telephone number, and purchase history — gathered when you register an account, complete a purchase, or update your findsphere profile.
• Payment Data: Every payment transaction is encrypted using Secure Sockets Layer (SSL) technology and handled directly by payment processors that comply with the Payment Card Industry Data Security Standard (PCI-DSS). findsphere never stores and cannot access complete credit card numbers, CVV security codes, or banking credentials.
• Usage Data: IP address, device type, browser type, operating system, and details of your interactions — captured automatically through cookies and analytics tools while you navigate our platform.
• Communications: Messages, inquiries, customer support correspondence, or feedback you submit through email, contact forms, or live support channels.

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How We Use Your Information

Your personal information is used only for legitimate business purposes, including:

• Processing, fulfilling, and shipping your orders, including sending order confirmations, tracking information, and delivery updates.
• Delivering responsive customer support and resolving order, shipping, or product concerns.
• Sending essential transactional and service notifications connected to your account or orders.
• Examining usage patterns, refining website functionality, and enhancing the customer experience.
• Marketing Communications: Promotional or marketing emails are sent only when you have expressly opted in. You may withdraw consent at any time by clicking the "Unsubscribe" link in any promotional email or by contacting our team directly.

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Sharing of Information

We do not sell, rent, trade, or otherwise share your personal information with third parties for their commercial or marketing purposes.

Your personal data is shared only with trusted third-party service providers whose services are necessary to run our platform and fulfill our commitments to you:

• Payment Processors: PCI-DSS-compliant payment gateways that securely process transactions.
• Shipping & Logistics Partners: Courier and postal services that package, ship, and deliver your orders.
• Analytics Providers: Services that help us assess website traffic and performance using anonymized, aggregated data.

Every third-party service provider is contractually obligated to uphold strict privacy standards, protect your data, and use it exclusively to carry out authorized tasks on behalf of findsphere.

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Data Security

We maintain strong technical and organizational safeguards — including SSL/TLS encryption for data in transit and tightly restricted access protocols — to shield your personal data from unauthorized access, loss, alteration, or disclosure.

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Cookies Policy

Our website uses two categories of cookies:

1. Essential Cookies: Required for core functionality, such as preserving shopping cart contents, security authentication, and navigating checkout. These cookies cannot be disabled.
2. Analytics & Performance Cookies: Used to collect anonymized information about how visitors interact with our store, allowing us to improve site usability.

You may adjust non-essential cookie preferences through your browser settings at any time.

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Your Rights

Depending on where you reside, you hold specific rights concerning your personal information:

• GDPR (EU/EEA Residents): The right to access, correct, update, erase, restrict processing of, or request portability of your personal data.
• CCPA / CPRA (California Residents): The right to know what personal data is collected, the right to request deletion, and the right to non-discrimination for exercising privacy rights. As stated above, findsphere does not sell personal information.

To exercise any of these rights, please contact our privacy compliance team at [email protected]. We will verify your request and respond within 30 days.

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Changes to This Policy

findsphere may revise this Privacy Policy at any time. Material changes will be communicated via email or through a prominent update notice on our website before they take effect. We encourage you to review this page periodically.

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Contact Us

If you have questions regarding this Privacy Policy or our data protection practices, please reach out to us:

• Official Business Name: findsphere
• Privacy & Customer Support Email: [email protected]
• Customer Support Phone: 12092778780
• Physical Business Address: 213 S ROSELAWN AVE, TURLOCK, CA 95380-9166, United States
• Support Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST