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Terms of Service

Last updated: October 18, 2026

findsphere Terms of Service


Welcome to findsphere. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from findsphere's website, mobile platform, product catalog, and customer support channels. By using our platform or placing an order, you confirm that you accept these Terms and agree to comply with them.


1. Acceptance of Terms

When you access or use any service offered by findsphere, you confirm that you have reviewed these Terms, understand them, and consent to be legally bound by them, together with all federal, state, and local laws and regulations that apply in the United States. Should you disagree with any part of these Terms, you must refrain from using our website and services.


2. Use of Website & Account Responsibilities

  • Eligibility: To place an order on this website, you must be at least 18 years of age or have reached the age of legal majority in your state of residence.
  • Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. The following activities are not permitted:
    • Submitting fraudulent transactions or placing orders in bad faith;
    • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without our consent;
    • Attempting to breach site security, compromise our data infrastructure, or gain access to other users' accounts;
    • Reselling findsphere products for commercial purposes without our express written authorization.
  • Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

3. Product Information, Pricing & Availability

  • Accuracy: We work diligently to present accurate product images, specifications, nutritional details, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
  • Price & Order Corrections: Where an evident pricing or typographical error occurs, findsphere may correct the mistake and revise or cancel any affected order before it is dispatched, returning the full amount charged for that order.
  • Perishable Goods: Fresh or perishable items may naturally show slight differences in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the labeling on the product packaging.

4. Orders, Payments & Cancellations

  • Order Acceptance: Every order placed on our website depends on product availability and order verification. findsphere may limit order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
  • Payment Processing: All payment data is encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. The full payment amount must be received before an order is dispatched.
  • Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has moved into dispatch processing, it can no longer be canceled or modified.

5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

  • Shipping & Delivery: All shipping fees, delivery estimates, and processing times are set out in our Shipping Policy.
  • Returns & Refunds: Return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

6. Intellectual Property

All original content on findsphere's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to findsphere and is safeguarded by international copyright, trademark, and intellectual property laws. Reproducing or distributing this content without authorization is strictly prohibited.


7. Limitation of Liability

To the fullest extent allowed by applicable law, findsphere will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services giving rise to that claim.


8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase must first be submitted to findsphere's support team for informal resolution.


9. Changes to These Terms

findsphere may update or modify these Terms at any time. Material changes will be communicated by posting the revised terms on our website. Your continued use of our website or services after any update constitutes acceptance of the revised Terms.


10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

  • Official Business Name: findsphere
  • Customer Support Email: [email protected]
  • Customer Support Phone: 12092778780
  • Physical Business Address: 213 S ROSELAWN AVE, TURLOCK, CA 95380-9166, United States
  • Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST

Questions? [email protected] or 12092778780

Mon – Fri, 9:00 AM – 6:00 PM EST

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